Thank you for shopping at fidgettoyszone.shop. We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we are here to help.

1. 30-Day Return Window

You have 30 calendar days from the date of package delivery to request a return or exchange for eligible items.

2. Eligibility Criteria

To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original manufacturer packaging.

3. How to Initiate a Return

Please contact our customer care team at support@fidgettoyszone.shop with your order number and reason for return. Our support specialists will issue a Return Merchandise Authorization (RMA) along with step-by-step return mailing instructions.

4. Return Shipping

Customers are responsible for paying their own return shipping costs unless the return is due to our error (defective, damaged, or incorrect item received).

5. Damaged or Defective Items

If your package arrives damaged, please take clear photos and notify us within 48 hours of delivery at support@fidgettoyszone.shop so we can arrange an expedited replacement or full refund.